Privacy Policy
Effective Date: July 20, 2026
Welcome to Softomic Works LLC (“Softomic Works,” “Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us
- Request a quotation
- Fill out a contact form
- Register for our services
- Subscribe to updates
- Communicate with our team
This information may include:
- Full Name
- Company Name
- Email Address
- Mobile Phone Number
- Mailing Address
- Billing Information (where applicable)
- Any additional information you voluntarily provide
We may also automatically collect certain technical information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Information
- Pages Visited
- Date and Time of Access
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide requested services
- Process transactions
- Deliver customer support
- Improve our website and services
- Send service-related notifications
- Communicate regarding your account
- Prevent fraud and unauthorized activity
- Comply with applicable legal requirements
Cookies
Our website uses cookies and similar technologies to improve user experience, remember your preferences, analyze website traffic, and enhance website functionality.
You may choose to disable cookies through your browser settings. However, some website features may not function properly.
SMS Communications
If you voluntarily provide your mobile phone number and expressly consent to receive SMS communications from Softomic Works LLC, we may send text messages regarding:
- Customer Support
- Account Notifications
- Service Updates
- Appointment Reminders
- Order Updates
- Customer Care Communications
- Other transactional messages related to our services
Message frequency may vary depending on your interaction with us.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us using the information provided below.
SMS Consent
Customers provide consent to receive SMS messages by voluntarily submitting their phone number through our website forms, service request forms, account registration, or other approved opt-in methods.
Providing consent to receive SMS messages is not a condition of purchasing any products or services.
Information Sharing
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes.
We may share information only with trusted third-party service providers that assist us in operating our business, such as:
- Website hosting providers
- Payment processors
- Email service providers
- Customer relationship management (CRM) platforms
- Cloud infrastructure providers
These service providers are required to maintain the confidentiality and security of your information and may only use it to provide services on our behalf.
We may also disclose your information if required by law or to protect our legal rights.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number will only be used to provide the SMS communications you have requested or consented to receive.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw previously provided consent
- Request information regarding how your data is used
To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
The revised version will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Softomic Works LLC
5900 Balcones Drive, Suite 26675
Austin, TX 78731, United States
Phone: +1 (217) 271-4234
Email: info@softomicworks.com
Website: https://www.softomicworks.com